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Have a question or a problem? Auntie is here to help

| 03/03/2016 | 13 Comments

(CNS): ‘Ask Auntie’ is a new column on CNS Local Life, one of the Cayman News Service websites, launched on Monday, 7 March. If you need to find something out about life in the Cayman Islands or you have a problem, ‘Auntie’ will try to help or direct you to someone who can or hunt down the information you need.

‘Auntie’ is not a doctor or a psychologist or an expert in anything except digging out information. You can send her questions about anything — she can’t promise to find the answer but she will do her best.

You can submit a question to ‘Auntie’ by emailing auntie@caymannewsservice.com or you can send it to us as a comment below. It is not necessary to give us your name or contact details, though if you do they will never at any time be made public.

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Comments (13)

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  1. Anonymous says:

    I note on the Blue Spot Facebook page that a police car was photographed in a disabled spot, whilst the two officers went to get their breakfast from Fosters (https://www.facebook.com/The-Blue-Spot-493741520681834/). This seems to be the 4th or 5th time this has been caught on camera, let alone not caught. Why should we obey the spots if the police don’t….there must be an example made at some point. They have the police car, so must know the officers involved. Please name and shame if the police won’t take action.

  2. Sharkey says:

    CNS , I read Auntie answer back in late December 2016 , that the land purchase of the a joining property to Smith Cove would be finalized on January 22nd 2017.
    I have not heard or read anymore about that . Can you please give us an update.

    CNS: This question has actually been answered in a previous column. Please see Acquisition of land by Smith Cove.

  3. Anonymous says:

    Dear CNS,

    My commentary below is not necessary a question per se for Auntie…

    CNS: The commentary is not a question for Auntie at all. We’ll be happy to publish it if you re-write it as a stand-alone commentary. You can reference the comment in The Reporter that you noted here but it doesn’t make any sense to CNS readers to publish it as a response to something in a different media. Send it to info@caymannewsservice.com and not to Auntie.

  4. Jotnar says:

    Why do the opinion buttons work on Ask Auntie and Business but not on the main news stories?

    CNS Editor: I’ll answer this rather than Auntie. The plugin for the like/dislike ratings, which was adapted to include the troll/LOL buttons was causing the main site to crash, so it was deactivated while the IT guys fix it or create a new plugin. Yesterday, the plugin was causing the left hand side widget column on CNS Business to disappear, so it was deactivated on that site also. Don’t ask me why because I have no idea. So far it seems to be working OK on CNS Local Life but that could change. We will get them back on all sites eventually.

  5. Anonymous says:

    I thought the theme was ‘Ask Auntie …… anything ……’ so why’s she ignoring my question regarding CHIP and PIN credit cards ? …. Never mind, I’ll go elsewhere and since we can’t ‘Ask Auntie …..anything’ I’ll go ask Uncle.

    CNS: Auntie is working on this question. But let us know what Uncle has to say on the matter.

    • Anonymous says:

      So far, Uncle CNB says they are working on CHIP & PIN technology but I guess by the time they get ready to roll them out…that technology will be outdated in favour of the new SCAN method already starting to be used in Europe….not sure about the States……

  6. Anonymous says:

    When will the police start enforcing the 25 mph speed limit on the ‘old’ West Bay Road?

    I was doing around 25 mph this morning when a bus came up behind my car and stayed way too close before overtaking (illegal I believe?) & after giving me the finger (yes that’s CaymanKind for you) rushed ahead at speed for a while before swerving into the kerb (presumably to drop a passenger).

    I’m Caymanian & have driven here for more than 25 years. Some bus drivers & taxi drivers need to be ticketed for their appalling driving. Some should not be on the road, let alone carrying passengers.

    Yes I have the license plate number of the bus.

  7. Just Askin' says:

    Why did the chicken cross the road?

  8. Disgusted FLOW Customer says:

    Dear Granny,
    I hope YOU and CNS reporters can help find out what is going on with FLOW/LIME and post a new item to let frustrating readers know what the heck is going on!

    As of this morning, Thursday, April 7, ourcandw.ky e-mail and FLOW webmail have been inaccessible since 4 pm Thursday. As you can imagine, this is crippling for small businesses and has cut off important communications in many other ways.

    In spite of those promises by the CEO Bill McCabe when he announced this last rebranding, customer service/ tech support is worse than ever,. All calls to FLOW’s 811 number are outsourced to ignorant and unintelligible agents in El Salvador. They have told me during my repeated calls, any of the following : there is no problem, reset your modem; there is no problem, it’s your computer files corrupted; your e-mail isn’t working because we your account has been cancelled,” and other stupid responses. However, when I said that the error message in my outlook e-mail says “e-mail server cannot be found or may be down temporarily..” doesn’t that indicate a system wide problem?” they had no answer.

    I finally got through to a human at FLOW in Grand Cayman who admitted they are aware of a problem and are working on it but could provide no further information. It’s bad enough that we have to pay $79 a month for broadband service that is much slower than the advertised speed (isn’t that fraud?) but this latest problem, and FLOW’ refusal to acknowledge such a serious system wide problem and inform the public, is inexcusable.

    I have to ask you to do their work for them, but if you can help find out what is going on, it would be really appreciated! There must be others out there like me who are furious.

    CNS: We had a couple of queries about this issue and, having asked Flow, reported their answers in an article on CNS Buisness: Flow re-route traffic to tackle email trouble

  9. Coco says:

    Why does Tropical Gardens get so much prominence on the island? The place is properly signposted and also appears on maps. We had guests recently who were very excited to visit the much advertised Tropical Gardens only to turn up disappointed once they realised it’s just a road with some houses on it. What’s the history and what’s the rationale behind it being so well promoted?

  10. Anonymous says:

    When will the Cayman CAA do something about the unrestricted helicopter tourist flights cruising up and down 7 Mile Beach? Surely, they can be vectored out over the water where the noise will be less intrusive?

  11. Granny says:

    I’ve fallen and I can’t get up. Please advise.

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