DCI official earns top employee honours
Mitzi Watson-Jervis receives her Employee of the Month certificate from Franz Manderson
(CNS Local Life): Mitzi Watson-Jervis is the Cayman Islands Government Employee of the Month for April 2018. As head of business services and licensing with the Department of Commerce and Investment (DCI), Watson-Jervis received the award from Deputy Governor Franz Manderson for fostering effective communications.
“You encourage the concept of working smarter, not harder,” Manderson said during the presentation on Wednesday, 23 May, according to a government press release.
“You are an empathetic and conscientious manager and a dedicated civil servant who embraces challenges with positivity and determination. And you inspire your team to do the same.”
Manderson noted that Watson-Jervis makes a difference in the lives of the people served by championing the need to improve communications and increasing inter-agency co-operation. “Your proactive approach not only supports DCI’s obligations, but plays an integral role in managing compliance with business-related laws and regulations,” he said.
Commerce, Planning and Infrastructure Acting Chief Officer Tamara Ebanks congratulated Watson-Jervis for displaying the core values of passion, integrity and professionalism and fostering effective communications, said the release. “It is vital that we work as one civil service together.”
Through team effort, outputs at DCI have increased by 25%, and there are almost no backlogs of business licensing applications, said the press release. DCI Director Ryan Rajkumarsingh praised Watson-Jervis’ approach to team communications.
“Today, it is not enough to simply do our jobs when it comes to public service,” Rajkumarsingh said. “Departments cannot function in isolation and people cannot work in silos if we are to provide a seamless and efficient product as a single government. Mitzi has leveraged her relationships with peers and former colleagues in the Customs and Immigration Departments as well as other government entities, to improve communications and increase mutual inter-agency co-operative efforts.”
Watson-Jervis started as a clerical officer in the Judicial Department in 1986 and then moved to Customs a year later. In 1996 she earned a promotion to senior customs officer. After receiving and master’s and bachelor’s degrees in business and finance, Watson-Jervis was promoted to head of finance in the Customs Department. She resigned from the Cayman Islands Government in 2013 and joined DCI in 2015 in her current position.
Category: Civil Service
