RSSAirport Questions

No wifi at airport arrivals hall

No wifi at airport arrivals hall

| 06/02/2019 | 32 Comments

I recently was at the remodelled airport to pick up arriving guests. While waiting for them I wanted to use wifi from the airport on my phone. I found, I believe it was, CIAA guest, but it required a password. I asked a not very nice (friendly) parking machine attendant for the password. Her reply […]

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Forced to pay tip for takeout at airport

Forced to pay tip for takeout at airport

| 15/01/2019 | 58 Comments

(Answer updated) I was at the departure lounge at Owen Roberts Airport and stopped and picked out a sandwich and a drink from the cooler. When paying for the items I was told there was an automatic 25% added. When I asked for it to be removed they refused as it was already built into […]

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Still waiting for shops to open at airport

Still waiting for shops to open at airport

| 14/09/2018 | 17 Comments

When are the duty-free shops at the airport going to re-open? The Cayman Islands Airports Authority (CIAA) website says, ‘We are looking forward to our new Concessions Programme, coming online in phases in the summer of 2018’, but so far nothing is open. Auntie’s answer: I do not have the exact answer you are looking […]

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Looking for wifi at airport

Looking for wifi at airport

| 16/05/2018 | 11 Comments

Will the renovated airport provide free wifi as well as flight arrival boards in the arrivals hall? I was recently there to pick up guests and met tourists picking up other guests and I had to use my cell data to check online about arrivals of flights, etc. Auntie’s answer: This is one of those […]

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What businesses will be opening at the airport?

What businesses will be opening at the airport?

| 10/05/2018 | 18 Comments

What is happening with the awarding of airport concessions at the new Owen Roberts International Airport? Bids were submitted in June last year and awards were due to be made in August. The silence has been deafening ever since. Can you clarify? Auntie’s answer: I have been unable to get all the details you requested […]

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Querying cost of flight to Little Cayman

Querying cost of flight to Little Cayman

| 05/03/2018 | 7 Comments

Please find out why Cayman Airways Express Service charges more to fly to Little Cayman than to Cayman Brac. As far I know, Grand Cayman to Little Cayman is a shorter distance, and Cayman Airways does not pay any landing fees for Little Cayman but do pay for Cayman Brac (or is supposed to). Auntie’s […]

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