Tag: Gratuities

Hotel service fees and tipping

Hotel service fees and tipping

| 28/11/2017 | 2 Comments

When staying at local hotels, who are charging a mandatory service fee and also a resort charge, am I correct that the valet would be covered? We did a staycation and once you add all the tips, taxes and resort fees the nightly charge becomes surprisingly high. I felt overly pressured by the valet guys […]

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Is it compulsory to pay service charge?

Is it compulsory to pay service charge?

| 10/10/2017 | 9 Comments

Is a service charge in the food industry or hotel mandatory, or discretionary? I had assumed this was to reward good service. If I felt I didn’t get good service I wouldn’t expect to have to pay a tip/gratuity. It seems that some restaurants and hotels view the service charge as the charge to pay […]

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Are diners required to pay automatic gratuities?

Are diners required to pay automatic gratuities?

| 17/11/2016 | 10 Comments

What’s the legal position on gratuities in Cayman? I’ve had kickback when I’ve asked restaurants to remove an automatic gratuity of 16%. If this is really voluntary, I’d prefer to make my own decision rather than a random rate selected by the restaurant owner as enough to compensate their staff as they don’t pay them […]

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Need tips on proper amounts for gratuities

Need tips on proper amounts for gratuities

| 11/05/2016 | 2 Comments

I am relatively new to the Cayman Islands and have what I hope is a simple question. What is the accepted practice when it comes to tipping for various services in places like restaurants, hairdressers, hotels and taxis? I am also curious about whether you should be giving something to the boys and girls who […]

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