banner ad

Tag: Gratuities

Is it compulsory to pay service charge?

Is it compulsory to pay service charge?

| 10/10/2017 | 9 Comments
Is a service charge in the food industry or hotel mandatory, or discretionary? I had assumed this was to reward good service. If I felt I didn’t get good service I wouldn’t expect to have to pay a tip/gratuity. It seems that some restaurants and hotels view the service charge as the charge to pa [...]

Continue Reading

Are diners required to pay automatic gratuities?

Are diners required to pay automatic gratuities?

| 17/11/2016 | 10 Comments
What’s the legal position on gratuities in Cayman? I’ve had kickback when I’ve asked restaurants to remove an automatic gratuity of 16%. If this is really voluntary, I’d prefer to make my own decision rather than a random rate selected by the restaurant owner as enough to com [...]

Continue Reading

Need tips on proper amounts for gratuities

Need tips on proper amounts for gratuities

| 11/05/2016 | 2 Comments
I am relatively new to the Cayman Islands and have what I hope is a simple question. What is the accepted practice when it comes to tipping for various services in places like restaurants, hairdressers, hotels and taxis? I am also curious about whether you should be giving something to the boys and [...]

Continue Reading