When it comes to toilets for the disabled, should they get the same treatment as disabled parking spots? My wife (Canadian) thinks so; I (British) think not. It seems to me that they are marked as disabled to indicate the wider space, handrails, etc, not that they should sit empty until a disabled person heeds the call of nature. What’s the correct answer? And do I run the risk that The Blue Spot will take a photo of me coming out if I do?


Auntie’s answer: This situation does not seem to be as straightforward as when an able-bodied person illegally uses a designated parking spot for the disabled. On the legal side, a Department of Environmental Health official explained that there is no specific legislation that restricts the use of these toilets to disabled people, only a planning requirement to provide accessible facilities. There might be an emergency need, as it were, for an able-bodied person to access these toilets, but overall, people “should always be cognizant of their designation”.

It seems we need to take more of a common-sense approach to this scenario than in the misuse of parking spots. I asked Chelsea Rivers, a tireless advocate for people with disabilities, to weigh in on this question.

“Personally, I think that the time a person takes in a bathroom is much quicker than that needed for a parking spot, so I don’t tend to view it as a restricted space,” she said.

Noting the larger size of these facilities, she added, “It’s most useful when you are travelling with children, as you can both fit in there comfortably — in fact I think that they double as a ‘family restroom’ in some places.”

While I take great issue with drivers who blatantly misuse a disabled spot, it does not bother me if I see an able-bodied person walking out of a disabled toilet, and Ms Rivers feels similarly, saying, “I think this may be a grey area and personally don’t think society is as strict or unforgiving of able-bodied users on this one.”

I am by no means suggesting anyone disregard that wheelchair symbol on the door, and you should definitely let a disabled person ahead of you if the only toilet available is an accessible one. But if there isn’t anyone else waiting and the disabled toilet is the only one free, in my opinion, it is OK for you to use it.