HR just the ticket for police employee
(CNS Local Life): Aaliyah Johnson is honest about the fact that she had no idea what she wanted to do professionally when she first walked through the doors of RCIPS headquarters seven years ago as a student intern from CIFEC. “At that point the most direction I had was a curiosity about working in forensics, but I also knew I could never handle the gooey stuff,” she said in an RCIPS press release. “I was really unclear about what I wanted, but that also made me really open.”
Even though Johnson, a native of North Side, didn’t know her field quite yet, she did know the type of worker she was. “I have always been a get-it-done person, reliable and hardworking,” she said. “I like to take care of things with little fuss.”
This was the kind of person the RCIPS Human Resources and Professional Development Department, which was understaffed at the time, was really in need of, the release stated. Not long into her internship, she was helping the HR manager generate employment letters and update personnel files while managing reception. In 2013, she was hired full-time as the receptionist at police headquarters, and “her exposure to the breadth of the human resources field only grew until she was promoted to human resources officer in December 2017”, the RCIPS said.
“What I discovered about human resources is that it is the heart of any organisation, and that there is so much we are responsible for – recruitment, health and benefits, leave management, contracts,” Johnson said. “Each of these can be complex in its own way and requires expertise, so when the opportunity came to get more qualified, I knew that I should take it.”
She applied for and received a scholarship through the Portfolio of the Civil Service to enrol in a certificate programme in HR management through the University of Portsmouth, graduating in November 2018 with several other civil servants.
“Having the certificate gives me confidence, but so does the experience I gain every day in our busy HR department serving nearly 500 employees.,” Johnson said. “During my time with the RCIPS I have had the opportunity to deal with sensitive personnel situations, and this has built my confidence in dealing with people and having an in-depth understanding of HR procedures.”
Her specific role in the RCIPS HR department is to manage health and benefits queries, and as part of her work she sometimes interacts with as many as ten officers or civilians each day, some of whom are former employees. She takes pride in knowing that her work is necessary for these employees to access their entitlements, which some of them may urgently need, the release said.
“Though the work itself is interesting, what I enjoy most about it are the interactions I get to have with people and that I have the ability to help them,” Johnson said.
The confidence and purpose she has found professionally has spread to other areas of her life, emboldening her to put herself forward in the areas of writing and drawing, which have always come naturally to her, stated the release. Johnson now helps friends and colleagues with their resumes, and has also started developing and sharing her graphic designs.
“At some point I said to myself, ‘OK, I can do this’ and started giving writing advice and brainstorming logos for businesses,” she said, adding, “I like to make people look good, and I know that I can.”
Category: Civil Service, Local News, Police
