Ask Auntie, CNS Local Life, Caymanian status

I frequently go to George Town Hospital for appointments with my disabled spouse. We have a disabled tag for our car so can park in the handicapped spots. However, there have been instances when every one of the six blue spots in the main parking lot is taken, either by cars carrying disabled tags or, sometimes, by those parking illegally. I have two questions about this. Can you find out what hospital security does, if anything, when a handicapped spot is being used illegally? Will the hospital add a few more blue spots to ensure everyone who needs one has access to one?


Auntie’s answer: This looks like the week to discuss handicapped parking, which is fine since I certainly do not mind calling attention to any issue that may affect access. Once more a reader has asked specifically about a situation at the hospital, which is a place that above all others should provide adequately for its disabled patients and visitors.

I can report that the lack of blue spots is being addressed. Health Services Authority (HSA) CEO Lizzette Yearwood explained the changes that have been and will be made to accommodate people needing to park in blue spots.

One major improvement is the agreement arranged last year between the hospital and next-door neighbour, the Seventh-day Adventist Church, to use its carpark “exclusively for patients” from 7am to 6pm on weekdays, which many people may not be aware of. This lot has eight parking spots assigned for older persons which are also for patients with mobility challenges. And since those spots may not be big enough to accommodate all disabled people, the HSA is in discussions with the church administrators about potentially widening the parking spaces to meet the requirements of those drivers and passengers.

It is also envisioned that patients who may have “temporary mobility challenges who do not have a handicapped sticker” can use this additional parking area, especially because the HSA is now using a purpose-built golf cart to transport patients from parking lot to hospital building.   

Ms Yearwood explained that since there is only one such shuttle, the best way to arrange to get picked up is to call 916-8301 and someone from the patient services team will help.

As for hospital security, one of the roles for the officers is to monitor compliance with parking policies, she said, adding, “Where there are violations of the policy, including parking by able-bodied individuals in spots designed for patients with mobility challenges, the security officers as a first step will educate the individual about the patient parking designations and assist with finding alternate parking.” 

Ms Yearwood also said that as part of a public education campaign, “we will look at disseminating information regarding appropriate parking in the marked spots”.

Based on what I, and I know others, have seen, I wholeheartedly agree that education is necessary on what constitutes proper use of a disabled spot (hint: it is not for dropping off a package or a quiet place to eat lunch in your car).

One other issue, though, is that the lack of a disabled tag does not necessarily mean the person is not handicapped. Sometimes people simply fail to hang the tag or forget it at home. This becomes a larger problem when an RCIPS patrol sees a car in a blue spot without a tag. And that is why Ms Yearwood says the hospital prefers to utilise its own staff when it comes to parking enforcement because they may know if a driver is actually handicapped or has a temporary “mobility challenge”.

The HSA is also in the process of moving outpatient services down the road to Smith Road Centre which will reduce the parking pressure at the hospital.

Finally, I cannot end this without once again stressing (because there are still people that refuse to get it) that only disabled members of our community are allowed to use handicapped spots. If your excuse for parking your car in a blue spot starts with “But I was only…” (I can fill in any manner of stupid responses here, all of which point to the laziness of the driver and the complete lack of respect for those people in genuine need of a wide spot by an entrance to a store or building), please stop right there, apologise and never do it again. It is just that simple.

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