Who deals with noise complaints? I have lived in an address for a number of years. In the past year a piece of land next door has been sold and planning permission granted for houses. The building team now turns up and begins work at 7am Monday to Friday — no problem. However, they turn up at 7am Saturday and Sunday and work until 5pm. They have now taken to turning up even earlier; it was 5:30am Thursday morning this week. I have contacted the Planning Department and RCIPS and they say it is not their problem — unlucky. Surely someone must be accountable for this noise pollution.


Cayman National Bank

Ask Auntie sponsor

Auntie’s answer: Yes, you are right about accountability but it doesn’t reside with the departments you mentioned. I have addressed similar questions previously and an official with the Department of Environmental Health (DEH) has reconfirmed for your query that it the organisation responsible for investigating noise nuisances.

There are two columns in particular that discuss noise complaints which I think would be helpful in your case (see Are there noise restrictions on home building? and Regulation of noise pollution).

As both columns note, the Public Health Law (2002 Revision) contains the relevant section under Part III – Nuisances. Section 7(2)(w) says any “noise or vibration (other than noise or vibration caused by an aircraft) which is a nuisance, is a statutory nuisance”.

The DEH handles noise complaints and determines if an abatement notice is justified. To register a complaint, call (743-5982) or email the department, or download and submit the complaint form through the DEH website.

The law mentioned in this column can be found on the CNS Library