Can you please bring to the spotlight an issue with the Scholarship Secretariat? Kids have been waiting since June to have their tuition fees paid at three US universities with suspension for non-payment and late fees piling on. No one is answering emails or phone. It’s a crisis and shame.


Ask Auntie, CNS Local LifeAuntie’s answer: I brought your concerns to Deirdre Carmola, manager of the Scholarship Secretariat. To start with, she explained that emails were sent to all returning scholars detailing the submission process, and that they were asked not to send their submissions for the funds for the upcoming year till 1 June; before that the secretariat was dealing with all the new applicants. Funds for the school year do not start to be distributed before 15 July, which explains why students did not receive the money in June.

There is also an automated response system set up for the secretariat to acknowledge receipt of emails.

“We have been answering telephone calls and emails and have also requested that students make a case where they have an urgent request,” Ms Carmola explained. “We had emails sent by staff acknowledging receipt of submissions and or requesting additional information.”

She said there has been “tremendous back and forth” between the secretariat and students due to incomplete submissions or missing documentation, or if more clarification is needed. “All disbursed funds have been notified to students by way of email,” she added.

Ms Carmola then responded to your specific concerns. “As far as we are aware we have dealt with all submission requests up to those received by second week of August 2018,” she said, adding that students are encouraged to follow up their overseas scholarship submissions, if required, by emailing scholarshipsubmissions@gov.ky.

If anyone you know has not received their funds or gotten through to the secretariat, please let me know and I’ll see what I can find out in those specific cases.