Where or how do I go about reporting to the planning department some people that are living in a house that they are building but is not close to be completed and have no planning permission to be living there yet? I know of circumstances where people are building and have finished the roof and wanted to move in to save money but were advised that planning does not allow people to live that way. Let me explain:

My neighbours have been building for years now and it looks like the construction is out of pocket so the construction is taking forever. The noise on Saturdays is unbearable. It looks to be a big family; one of the brothers just moved in with his wife and children; they constantly have parties and get-togethers. And it bothers me because I know in order to be living in a construction site there is a special planning permission you have to get and the way that construction site is and for the amount of people that are living there I know it is illegal. They have built shacks in the back of the house and I know that’s where they live. I need to report this to have planning come in and inspect the way these people are living because there are at least four kids under 12 living there and that can’t be safe. Can you please advise and guide me on how to go about making a report?


Auntie’s answer: Yes, I will be able to take you through the complaints process for the Department of Planning, but first I want to let you know what the regulations are for the situation you describe.

From what I understand, as a planning official described, you do have a legitimate reason to be upset by your neighbour’s actions. Section 34 of the Development and Planning Regulations (2015 Revision), which pertains to occupying a building, says: “Certificates of fitness for occupancy shall be obtained from the Authority before any new buildings are occupied. The Authority may grant special permission for occupation of part of a building prior to completion.”

The official explained the meaning of that section: “No building can be occupied without either a final Certificate of Occupancy (CO) or the grant of Special Permission to Occupy (SPO). In the normal course of events, an applicant obtains all of the necessary building inspections (building, mechanical, electrical and plumbing) throughout the course of construction and upon nearing completion of the building the applicant would apply for the final CO. Our inspectors will complete the final inspections in all disciplines and upon approval, the CO will be issued and CUC will be notified that they can connect permanent power to the building.”

He also addressed the possibility of attaining special permission ahead of completion, which you referred to, and pointed out that applicants can sometimes be granted an SPO but this is almost exclusively for commercial developments.

“(The SPO) is a tool we try to discourage using, but occasionally with complicated commercial buildings, an applicant may be faced with a situation where the building is essentially completed, but perhaps a piece of equipment is delayed in reaching the island and they may seek an SPO to allow a contracted tenant to occupy the building.

“All life-safety issues have been addressed, but there may remain a few minor technical details to be completed. These requests are reviewed on a case-by-case basis and a minimum time period may be granted for occupying the building while the remaining items are completed. An SPO is rarely, if ever, granted for a house.”

I think these answers might confirm your suspicions about your neighbours’ actions. To be sure, here is what you need to do to lodge a complaint with the planning department:

This is a link to the website’s FAQ on “How to notify the department on illegal development”, which outline the complaints procedure.

If you suspect a violation of related laws and regulations, the bottom of the page on Code Compliance provides a link to email the planning department.