banner ad

Tag: OfReg

Telephone company lacking customer service

Telephone company lacking customer service

| 25/10/2017 | 4 Comments
I have an issue with a local telephone company whereby I made about 30 requests to transfer an account from myself to another customer. After four months they finally agreed to resolve the issue, but for the next nine months they continued the billing. Now they are billing me for $1,000+ for charges [...]

Continue Reading

What entity has oversight of the OfReg?

What entity has oversight of the OfReg?

| 10/04/2017 | 1 Comment
Do you know if this new OfReg is answerable to the Ministry of Planning or is it independent like the Office of the Auditor General?” Auntie’s answer: For those readers who aren’t aware, the Utility Regulation and Competition Office, known as OfReg, is responsible for oversight of Cayman [...]

Continue Reading