Ask Auntie, CNS Local Life, Caymanian statusHow can a doctor prescribe a medication to treat a chronic illness and an insurer then decide they know better than the doctor and choose not to cover it? What is even more infuriating is the Big Pharma alternative is three times more expensive than cannabis oil and has so many side effects yet they have no problem covering this? Where is the logic?

Where is the protection from government here? Someone needs to step in and make these insurance companies pay!


Auntie’s answer: A warning before I respond: You have touched a huge nerve for me and I will try not to answer in all caps, but feel free to picture my words being yelled.

Of course, you are absolutely right to be infuriated. Some nameless person at an insurance company can wield absolute power in determining whether a medication will be covered by the holder’s policy. While there are avenues to appeal the decision, it often comes down to the fortitude and determination of your doctor whether you will win that battle.

However, based on experience and stories I have heard from other people, I feel safe to say that insurance companies usually do not change decisions on coverage very often.

Unfortunately, there really is no legal protection for this situation. You can contact the Health Insurance Commission (here is the website) for help/advice, but if the insurance company in question is following the law, there is not much that can be done.

Sadly, the lack of coverage for certain medications, especially expensive new drugs that fall into the category of biologics (those that usually end in “mab” for monoclonal antibodies) that can treat a range of diseases/conditions seems to be standard practice. The same holds for medications that are considered “off label”, meaning they are accepted for certain diseases but may hold promise for others that are not included in the list the drug is normally used for.

And I haven’t even touched on the issue of supposedly “group coverage” that is anything but. In the US, for example, insurance companies can have millions of clients, enabling a large pool of shared risk which can keep premiums relatively manageable.

Here in Cayman, however, do not be fooled by the term “group”. While a company can be considered a group as far as the plan it offers to employees, the size of the pool covered is limited to the number of staff involved. So, if you are one of, say, 50 people in the so-called group plan, the supposedly shared risk actually means if even one employee suffers catastrophic medical bills the premium for everyone could go up dramatically.

That is why there have been calls for a national plan involving a single-payer system where the risk is truly shared among the entire population (including those who are young and healthy), which could maintain reasonable premiums.

I believe the only way forward is to make our legislators deal with this issue by changing the law. Approach your MLA to find out his or her stance on insurance and ideas for improving the system. Tell them how you feel about this issue. There has been lots of talk over the years but so far nothing has changed. If your MLA does nothing, vote him or her out in the next election.

Everyone should have the right to affordable health care. No one should face the choice of either bankruptcy or life-saving or quality-of-life-maintaining medical help.

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