Ask Auntie, CNS Local Life, Caymanian status

I’ve just retired and my wife isn’t working. I have permanent residence and my wife is here as my dependent. After being on the SHIC plan through my employer for years and realising it barely covers anything, we were very worried about being able to afford our health insurance in retirement. But we found a fantastic policy through a reputable company in the US which offers exceptional cover, just a $500 annual excess and a zero co-pay. It covers Cayman and worldwide for less money for us as a couple than the SHIC would be for me alone.

We’ve both submitted claims this year and they’ve all been paid in full (none of the usual problems with getting back less than you expected because of the ‘usual and customary charges issue’ and all the other ways Cayman insurers somehow find to pay less than the full claim).

Everything was going well until we learned that it is compulsory for every resident in Cayman to have at least the SHIC policy through an ‘approved local insurer’. Even though our policy has hugely better coverage for a good price, now my wife and I are forced to buy the SHIC at a huge premium. We don’t want it, we don’t need it and we’ll never use it. It’s quite frankly a rip off and a useless insurance.

Now with these extra premiums we have to pay, our insurance cost has tripled and we can’t make ends meet on my pension. It all just makes no sense to burden retired people financially in this way, totally unnecessarily. Is there any way we can get an exemption to this rule if we can demonstrate that our own insurance cover is way in excess of the SHIC, so we don’t have to pay out for something we don’t need?

We’re worried we will lose our permanent residence if we don’t have the SHIC insurance.


Auntie’s answer: I’m afraid I do not have good news for you. The concise answer to your question is no, you cannot rely solely on a US insurer for your health insurance coverage. The reasons are embedded in the Health Insurance Law (2018 Revision), which were explained to me by a Health Insurance Commission official.

As a resident in Cayman, you need to be compliant with that law, and I will set out the relevant bits for you. Section 5(1) says, “Every person resident in the Islands shall… effect a standard health insurance contract in respect of himself and his dependants.” The parts I left out of that section refer to exceptions, such as being insured through your employer, which don’t apply to you.

The law defines a standard health insurance contract (or SHIC) as one “issued by an approved insurer to provide insurance cover in respect of the prescribed health care benefits…”. And, important to your situation, an approved insurer is defined as “an insurer licensed under the Insurance Law, 2010 as a Class ‘A’ insurer and approved by the Commission, under section 4A(3)(a) of this Law, to provide standard health insurance contracts”.

By those definitions, an insurance company, no matter how reputable, operating out of the US and so not approved locally by the HIC does not satisfy the legal requirements for your insurance as a Cayman resident.

There are also logistical reasons why only being insured by a US company would present problems for you. I understand that you have had no issues with making claims for Cayman medical services to your US insurer, which I take to mean that you have paid the full bill up front and then collected the money after filing the claim. And that seems to have worked out fine for you.

However, the situation would be different in an emergency. The HIC official explained that local health care providers are not obliged to accept the benefits provided by the US health insurance policy, and many do not because of the challenges in getting reimbursed (plus the Health Insurance Commission is not able to mediate in that situation since the insurer is not regulated in Cayman).

Therefore, in the case of an emergency, while local hospitals won’t turn you away, without coverage by at least a SHIC plan, you would be responsible for paying the full bill and then filing a claim, as would any visitor to Cayman when faced with similar circumstances. Judging by how you described your financial situation, laying out the funds to cover a hospital stay and waiting for reimbursement from your US insurer may not be feasible.

But regardless of your ability to pay first and then recover the cost of any medical expenses, the HIC official explained, “The Health Insurance Law is very clear; if he is residing in the Cayman Islands he is required to obtain, at a minimum, the SHIC. To do otherwise would be in contravention of the law.”

I also have to admit to being confused as to why you would, unfortunately, have to pay a “huge premium” for SHIC coverage, which normally is pretty cheap (a perfect example of “you get what you pay for”), unless you are dealing with pre-existing conditions. I can see you find yourself in a difficult position and I’m sorry that I can’t be more helpful.

The law mentioned above can be found on the CNS Library

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